MEDIATION SERVICES OF SUSAN KEENBERG, ATTORNEY / MEDIATOR
1217 Acacia Avenue
Torrance CA 90501
 
       
         
 
FREQUENTLY ASKED QUESTIONS
 
   
 
FAQ
HOW CAN I LEARN MORE ABOUT A MEDIATION WITH SUSAN KEENBERG?
WHAT ARE SUSAN'S FEES?
WHAT IF IT IS NECESSARY TO RESCHEDULE THE MEDIATION?
DOES SUSAN CHARGE FOR TRAVEL TIME AND ADMINISTRATIVE FEES?
WHAT IF MY DISPUTE SETTLES OR IS CONTINUED BEFORE THE DATE OF THE MEDIATION?
WHERE DOES SUSAN PROVIDE MEDIATION SERVICES?
DOES SUSAN SPEAK ANY FOREIGN LANGUAGES?
HOW WOULD YOU DESCRIBE SUSAN'S MEDIATION STYLE?
HOW IS THE MEDIATION FEE DIVIDED AND PAID?


HOW CAN I LEARN MORE ABOUT A MEDIATION WITH SUSAN KEENBERG?

 

To schedule a mediation or for additional information, call Susan at her direct dial number, (310) 783-0999 or email her at Susan@SusanKeenberg.com.



WHAT ARE SUSAN'S FEES?

Please call Susan at her direct dial number (310-783-0999) to discuss your case. Susan's fee depends on the number of parties and other factors that vary from case to case.



WHAT IF IT IS NECESSARY TO RESCHEDULE THE MEDIATION?

If the matter is rescheduled for the convenience of a party on short notice, there may be a charge for such rescheduling, which will be charged to the party(s) requesting the change.



DOES SUSAN CHARGE FOR TRAVEL TIME AND ADMINISTRATIVE FEES?

Susan never charges administrative fees or for travel time within Los Angeles County. There may be a charge for travel time outside of Los Angeles County. Please call for more information.



WHAT IF MY DISPUTE SETTLES OR IS CONTINUED BEFORE THE DATE OF THE MEDIATION?

Your deposit will be refunded in full if your matter settles or is continued and you notify Susan in writing at least two weeks before the first day of your scheduled mediation. In the event you are unable to give Susan two weeks' notice of cancellation, she will refund your fees to the extent that she is able to schedule other matters on the day(s) previously reserved for you.



WHERE DOES SUSAN PROVIDE MEDIATION SERVICES?

Susan maintains mediation facilities in Torrance, California and also will be happy to schedule mediations elsewhere for the convenience of the parties.



DOES SUSAN SPEAK ANY FOREIGN LANGUAGES?

Susan is conversationally fluent in Spanish and somewhat less fluent in French.



HOW WOULD YOU DESCRIBE SUSAN'S MEDIATION STYLE?

Different mediation styles are required at different points in the same mediation in order to achieve success.

At first, it may be helpful for the mediator simply to facilitate communications between the parties. Later, it may be more important for the mediator to be evaluative in order to help the parties understand the relative merits of their positions.

While convening each mediation, Susan talks to the attorneys (or the parties who aren't represented by counsel) in order to ascertain their objectives and discover the barriers to success in order to determine which styles will help achieve success. Then she is flexible during the mediation and changes style as the situation requires during the mediation.



HOW IS THE MEDIATION FEE DIVIDED AND PAID?

Typically, mediation fees are divided equally among the parties unless another arrangement is agreed to prior to the mediation.  Payment in full is required once the date of your mediation has been confirmed with all parties.



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Contact us
Phone: 310.783.0999
Fax: 310.783.0111
Email: Susan@SusanKeenberg.com

       
 
   
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